微軟將提供數位自理退貨服務 - XBOX

下面是預覽計畫裡面的詳細介紹

You’ve spoken; we’ve listened. In support of offering gamers the freedom of
choice, we’re making changes to the Microsoft Store purchase experience by
offering customers a simple way to instantly return digital products like
games and apps through account.microsoft.com.

When a game or app leaves you wanting more, we're here to help. Self-service
refunds on Xbox One and Windows 10 provide a quick, simple way of returning a
digital product.

To request a self-service refund:
退款步驟

1. Navigate to account.microsoft.com and sign-in.
在上面網頁登入帳號

2. From the top menu bar, select Payment & billing > Order history.
從最上面選單找到付費選項&帳單>購買歷史

3. Navigate to a purchased game or app, and select Request a refund.
選擇一個遊戲或APP，然後選擇退款


Please note the below conditions for requesting a self-service refund:
退款注意事項

‧ Games and apps are eligible for self-service refunds within 14 days of
purchase if you have less than 2 hours of play time across all accounts.
購買14天之內，使用不超過2小時(所有帳號加起來，合購的人要注意)


‧ DLC, season passes, and add-ons are not eligible for self-service refunds.
DLC，季卡，擴充不能退款


‧ The game or app must be downloaded and launched before requesting a
self-service refund.
退款的遊戲或APP一定要下載，然後執行過


‧ You must wait for at least 1 day after the game or app's release before
requesting a self-service refund.
遊戲或APP上市之後的隔天，你才能退款
(上市之前隨時都可以無條件退)


‧ Certain Windows 10 apps may not be eligible for self-service refunds.
有些Win APP無法退款


‧ Microsoft reserves the right to block access for users who abuse
self-service refunds.
隨意玩弄退款機制，會被BAN


退款畫面

http://i.imgur.com/MuIb5X1.png


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