贈送組合包遇到的狀況 - 暗黑破壞神

想贈送暗黑三組合包給朋友

居然遇到一堆問題，至今仍未解決。

(文長，慎入。)

==========以下為台灣客服過程============

西露米亞:居住地台灣無法贈送。只有美國可以。

Oraos:我居住地填寫美國。

西露米亞:...

Oraos:...

.....在西露米亞甜美但沒解決問題的十分鐘之後.....

(這感覺很奇妙，明明沒解決問題，但無法生氣。)


西露米亞:

親愛的玩家您好：

首先感謝您對《暗黑破壞神 Ⅲ》的支持與愛護，關於您『贈送組合包』的問題，

已於電話中回覆您，目前官網的商城並沒有提供組合包贈與的選項，

您的意見我們會向上反應，但目前遊戲贈送僅能以官網上的選擇為主，

造成您的不便請您見諒。

若您尚有其他問題，歡迎您透過『聯絡客服支援』發出【客服支援回報單】來詢問，

希望這次的回覆對您有幫助，您可以問卷的方式給予我們建議，

以做為我們進步的依據！謝謝您！

===================================

台灣只是小弟 看來要解決問題還是得去美國大哥那填回報單

Diablo 3 - I have an issue purchasing the game or a digital upgrade.

========== ticket ============

Oraos:

I want gift the diablo III Bundle (DiabloIII+DiabloIII:Reaper of Souls )

to my friend, but I can't find the way to do that.

我想送DIII組合包給朋友，但我找不到方法。

Trilieos:

Salutations,

So to go about gifting the game to your friend here are the steps

that you will need to take!!

送遊戲給朋友，你將需要採取的步驟！

First go to https://us.battle.net/shop/en/. Then click on the game

that you want to give (in this case Diablo III and Diablo III:

Reaper of Souls) and click on that one from the selection on the

left-hand side of the screen.

第一步

When you click on D3 it will take you to the game page.

You will first need to click on the vanilla D3 and when you get to

that page you will see three options under the price -- either "Buy Now",

"Gift", or "Try". When you click on "Gift" you can put in your friend's

email address and it will send the code to them through there

(you will also go through those steps for "Reaper of Souls"). ^_^

I am glad I was able to help address this issue and if you have any others

do not hesitate to let us know.

(以上為購買DIII或ROS步驟詳細教學，但答非所問，哥要贈送組合包)。

Oraos:

The price of diablo III Bundle (DiabloIII+DiabloIII:Reaper of Souls )

is 59.99

if you do it in two steps, the price will be 39.99+39.99 =79.98

How I gift the game with 59.99 bundle price to my friend?

DIII+ROS組合包59.99鎂

要叫我分兩次39.99鎂，贈送給我朋友，你傻啦?

Loccvor:

You need to go through the system of gifting the original Diablo 3

and you should then get an offer appearing to upgrade that to

Reaper of Souls.

I've double checked the Diablo 3 forums and even some social media website

for you to see if there are any problems or if the promotion as

been removed and from what I can see, everything is still working.

What I'd recommend is maybe trying another browser or delete

the cache and cookies from the browser you are currently using,

then go ahead and give it another try to buy Diablo 3 for your friend.

You make sure to have yourself a nice day and take care.

你需要贈送原版DIII，然後再付費升級到ROS

各大論壇皆無錯誤

(....哥不是傻子)

Oraos:

直接貼組合包的Link給他看。

Queteratz:

Thanks for getting back to us about this.

To gift an eligible item to a friend, click Gift instead of

Buy Now on the itemshop page. When you check out,

you will be prompted to enter your friend email address.

We'll send a claimable key code to that email address, and you

receive a purchase receipt at your registered Battle.net email address.

Your friend must have a Battle.net account to claim a game key.

I wish you all the best, and if your issue is resolved

you won't need to make another ticket. If you would like to

send any feedback (good or bad), you can do so in the comments part

of the survey you receive.

Take Care,

Ray O / Queteratz

要贈送合格的產品給朋友，按贈送的按鈕而不是按現在買的按鈕。

略...

(所以說組合包是不合格產品??)

Oraos:

I cant fxxxxxx find the page of diablo III Bundle

(DiabloIII+DiabloIII:Reaper of Souls )

then click [gift]

我不能他XXX找到組合包的頁面並按下贈禮。

(以上fxxxxxx 他XXX為虛構)

Pholdure:

Greetings,

Thank you for contacting us through the Battle.net ticket system.

I am sorry that i t took a while before I was able to reply.

We are doing our best to answer as quickly as possible.

I have read your ticket concerning the Diablo 3 bundle,

and can unfortunately confirm that this currently cannot be purchased.

I apologize for the inconvenience, but please try again after

the maintenance.

I hope I understood the reason behind your ticket, and

that my response was clear and helpful as well. Have a great day

.___.
(O,o)
/)__)
-"-"- (Moonkin overlord, where we get all our wisdom from)

目前組合包不能這樣被購買，我們很抱歉，請維修後再試...

(第四個ID終於聽懂人話...

但施展拖字訣)

to be continue.....

===============感想==================

媽的，為甚麼這麼無聊的來回信，電話過程

居然比上線好玩ORZ

--