亞馬遜要傳真信用卡帳單要怎麼處理 - Steam

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我朋友去亞馬遜先買了文明帝國5+新世界。 刷過去,很順利。
但是接下來刷 刺客教條:黑旗 黃金板

就出現鎖亞馬遜帳號的狀況。 而且寄了一封信如下

=====================================
Greetings from Amazon.com.

Unfortunately, we are currently unable to process
your pending order(s), including order #103-8557157-2318650. To avoid
cancellation of your order(s), we request that you fax us a copy of the
billing statement associated with the debit or credit card provided as
payment. Our fax number is 001-206-266-1838 when faxing from outside the US,
or 206-266-1838 from within the US. This statement should include the
following information:

* Name as it appears on your credit or debit card
*
Address on file with the card issuer
* The customer service phone number for
your financial institution

On your fax, please provide the email address
used when placing your order and the order number you received in your email
confirmation.

Do note that the statement must be sent via fax as we are
unable to interpret attachments via email. Please also note that you will be
unable to access your Amazon.com account as it has been placed on hold
pending receipt of your fax. Please do not place a new order or open a new
account as this may result in additional delays.

If you are unable to send
the fax, please ask the issuer of your debit or credit card to contact us so
we may verify your account details. The card issuer can reach us via the
above fax number. The fax should include the name, phone number and fax
number of a specific representative with whom we can correspond if necessary.


Please don't hesitate to email us should you have any questions, and thank
you for your interest in shopping at Amazon.com.


Sincerely,

Account
Specialist
Amazon.com
http://www.amazon.com
=======================================

請問一下,這要怎麼解決。
刺客教條:黑旗 黃金板 有扣款嗎?

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All Comments

Dorothy avatarDorothy2013-11-29
Email問是甚麼問題
Frederica avatarFrederica2013-11-30
大概懷疑你的信用卡有問題,要補資料
Charlie avatarCharlie2013-12-04
你得自行傳真資料,或者拜託發卡銀行跟Amazon聯絡
Jessica avatarJessica2013-12-08
扣款我覺得不用擔心,他沒給你序號大概也不會請款;
他要你傳資料過去證明卡片/持有人都正常吧
Joseph avatarJoseph2013-12-12
大概是他發現你所填的帳單地址有問題了,所以要驗證
Olive avatarOlive2013-12-13
其實在亞馬遜買遊戲還是用 gift card 比較安全。gift
card 可以用台灣地址買
Lily avatarLily2013-12-15
我也遇過 我找了線上客服傳了資料兩次 都沒下文
只好開新帳號用gift card
William avatarWilliam2013-12-16
感謝各位 我朋友解決了
Dora avatarDora2013-12-17
你朋友最後是傳真過去解決的嗎?另外台灣地址買gift ca
rd會不會被扣稅啊?
Ivy avatarIvy2013-12-19
用台灣地址買都不會扣稅
Hazel avatarHazel2013-12-19
原來如此,那我就放心了。看來之前說要改美國免稅州地
址的板友都是用直接刷卡方式購買才會這樣。像我郵局VIS
A必須用gift card買遊戲的用台灣地址也沒差嘍,感謝解