露天某賣家消費經驗分享 - Switch

By Ophelia
at 2018-07-04T23:21
at 2018-07-04T23:21
Table of Contents
經驗分享...
有圖有真相
https://imgur.com/xgWer2q
https://imgur.com/VFjSdIf
關於幾個月前有看到一則針對露天某位賣遊戲的賣家(英文+數字共九個字)
因為它的價格低於市價非常多
而有相關的討論及評論
在看到那篇文章之前我不巧的在露天找到了此賣場,也正因為它的價格實在太誘人
所以向他購買了充電座、賽車及一組Joycon手把
下單匯款後才看到那篇文章,其實對我的影響沒很大
(雖然這個時代買東西要先匯款的平台不多了,而且我也已經匯款了,就懶得再去退)
於4/2下訂單
在4/9收到了充電座及賽車,發現少了手把
詢問了賣家,才表示可能是廠商漏送了(真的有那麼巧?)
隔三天後(4/12)才收到了手把
使用到兩三周前發現右手把會突然抓不到訊號(會直接跳出手把配對畫面)
想說運氣真差,那就送修吧
找了當初送來的箱子才發現『沒有發票或是購買證明』
馬上詢問了賣家,賣家表示會再向我跟廠商索取購證
隔了三天還沒有得到回應,賣家表示會再幫忙催一下
每隔幾天我都得去提醒賣家
直到今天已經過了約兩周
我才有一點不耐煩的問賣家要取得一張購證到底需要多久的時間?
賣家卻用很輕浮的口氣回答:『母災欸 廠商就很愛拖 再幫你催』
我很傻眼的想怎麼會得到這樣的答案?
後來就很嚴厲的與該賣家說請在周五前提供購證,否則將向消基會反映
再換來一個『喔』
此時我發現已經沒辦法跟這個賣家溝通了
故擷取了對話紀錄向露天客服回報
並向該賣家告知
再換來一句『你用這種威脅方式 不會比較快的』
非常令人傻眼的一個售後服務
在此與各位分享經驗
我並不覺得我是奧客,只是單純想取得我應有的、基本的一個購買證明
此賣家已經被我本人列入黑名單
未來也不會再與他進行任何交易
若各位想與此賣家交易,請先三思
謝謝
--
有圖有真相
https://imgur.com/xgWer2q
https://imgur.com/VFjSdIf
關於幾個月前有看到一則針對露天某位賣遊戲的賣家(英文+數字共九個字)
因為它的價格低於市價非常多
而有相關的討論及評論
在看到那篇文章之前我不巧的在露天找到了此賣場,也正因為它的價格實在太誘人
所以向他購買了充電座、賽車及一組Joycon手把
下單匯款後才看到那篇文章,其實對我的影響沒很大
(雖然這個時代買東西要先匯款的平台不多了,而且我也已經匯款了,就懶得再去退)
於4/2下訂單
在4/9收到了充電座及賽車,發現少了手把
詢問了賣家,才表示可能是廠商漏送了(真的有那麼巧?)
隔三天後(4/12)才收到了手把
使用到兩三周前發現右手把會突然抓不到訊號(會直接跳出手把配對畫面)
想說運氣真差,那就送修吧
找了當初送來的箱子才發現『沒有發票或是購買證明』
馬上詢問了賣家,賣家表示會再向我跟廠商索取購證
隔了三天還沒有得到回應,賣家表示會再幫忙催一下
每隔幾天我都得去提醒賣家
直到今天已經過了約兩周
我才有一點不耐煩的問賣家要取得一張購證到底需要多久的時間?
賣家卻用很輕浮的口氣回答:『母災欸 廠商就很愛拖 再幫你催』
我很傻眼的想怎麼會得到這樣的答案?
後來就很嚴厲的與該賣家說請在周五前提供購證,否則將向消基會反映
再換來一個『喔』
此時我發現已經沒辦法跟這個賣家溝通了
故擷取了對話紀錄向露天客服回報
並向該賣家告知
再換來一句『你用這種威脅方式 不會比較快的』
非常令人傻眼的一個售後服務
在此與各位分享經驗
我並不覺得我是奧客,只是單純想取得我應有的、基本的一個購買證明
此賣家已經被我本人列入黑名單
未來也不會再與他進行任何交易
若各位想與此賣家交易,請先三思
謝謝
--
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