針對這點
我這兩天也常常遇到
我通常是開16~18桌的現金桌
每次斷都大概一分鐘左右
就算剛好沒牌
其實損失還是有的
有次是在hyper 36搶一的SNG
剩3個人 第一可以拿到周日10m賽的門票
然後斷了 原本籌碼很健康
最後回復連線必須被迫用45s call
然後我火大了 寫信去罵PS
我很確定是他們連線的問題
因為斷線同一時間我的連線都很OK
我說我貢獻的rake也不少 給點穩定連線很難嗎
最後PS回了我這封信
Thank you for your email.
If your connection is only poor for PokerStars or has been a long-term
reoccurring connection issue, it is possible it is revealing a connection
stability issue that will not manifest itself on most other Internet sites
and applications. We are willing to assist you in trying to isolate and
resolve this issue and will require some information about your system and
connection. First you may wish to learn more about disconnections and the
common causes found on our Frequently Asked Questions web page.
http://www.pokerstars.com/poker/download/faq/#a15
If the information here fails to assist you in isolating the cause of your
disconnection, please provide us with the following information so we may
help.
Among the things we will need to know are:
Computer Processor (i.e. Pentium 4, 2.4 GHz, etc…)
System RAM (i.e. 512 MB, 1 GB, 2 GB, etc…)
Connection Type (i.e. Dial-Up, Cable, DSL, Satellite, etc…)
ISP (Internet Service Provider, company name that provides your Internet
service)
Router/Modem (i.e Dlink DI-624, Linksys WRTG54GS, etc…)
We will also require the Network Status Report from our software. Please
elevate the PokerStars program to Administrator to allow the software to save
the Network Status Report. To accomplish this you will need to right click
the PokerStars shortcut and select "Run as Administrator". If you do not see
this option it means that your Windows Account is not an Administrator, in
this case you will need to get the Administrator to log into the computer for
you.
Once PokerStars has loaded please click on Help -> Network Status. When this
dialog opens click on the Report button. This report is saved to your
PokerStars settings folder which you will need to locate and send to us for
review. To send this to us please do the following:
1. Open the Main Lobby
2. Go to Help
3. Go to Log Files
4. Select "Save Log Files as ZIP..."
5. Save the file to your Desktop, you may have to navigate to the Desktop as
the default location is the PokerStars Settings Folder
6. Reply to this email
7. Click on Attach File (or similar option)
8. Select the ZIP file located in your Desktop or wherever you chose to save
the file
9. Click OK and send the email
Once we have received the above information we will take a more in-depth
review and provide a response.
Regards
大家可以試看看這樣做有沒有效
不過我自己是覺得這是PS發的罐頭回信
打個牌跟CPU RAM有很大關係嗎
我電腦也是這幾個月剛組的
乾脆把電腦桌上放了什麼擺設的圖也一併寄給PS好了
搞不好PS會說你放的東西影響磁場 所以才會斷線
--
我這兩天也常常遇到
我通常是開16~18桌的現金桌
每次斷都大概一分鐘左右
就算剛好沒牌
其實損失還是有的
有次是在hyper 36搶一的SNG
剩3個人 第一可以拿到周日10m賽的門票
然後斷了 原本籌碼很健康
最後回復連線必須被迫用45s call
然後我火大了 寫信去罵PS
我很確定是他們連線的問題
因為斷線同一時間我的連線都很OK
我說我貢獻的rake也不少 給點穩定連線很難嗎
最後PS回了我這封信
Thank you for your email.
If your connection is only poor for PokerStars or has been a long-term
reoccurring connection issue, it is possible it is revealing a connection
stability issue that will not manifest itself on most other Internet sites
and applications. We are willing to assist you in trying to isolate and
resolve this issue and will require some information about your system and
connection. First you may wish to learn more about disconnections and the
common causes found on our Frequently Asked Questions web page.
http://www.pokerstars.com/poker/download/faq/#a15
If the information here fails to assist you in isolating the cause of your
disconnection, please provide us with the following information so we may
help.
Among the things we will need to know are:
Computer Processor (i.e. Pentium 4, 2.4 GHz, etc…)
System RAM (i.e. 512 MB, 1 GB, 2 GB, etc…)
Connection Type (i.e. Dial-Up, Cable, DSL, Satellite, etc…)
ISP (Internet Service Provider, company name that provides your Internet
service)
Router/Modem (i.e Dlink DI-624, Linksys WRTG54GS, etc…)
We will also require the Network Status Report from our software. Please
elevate the PokerStars program to Administrator to allow the software to save
the Network Status Report. To accomplish this you will need to right click
the PokerStars shortcut and select "Run as Administrator". If you do not see
this option it means that your Windows Account is not an Administrator, in
this case you will need to get the Administrator to log into the computer for
you.
Once PokerStars has loaded please click on Help -> Network Status. When this
dialog opens click on the Report button. This report is saved to your
PokerStars settings folder which you will need to locate and send to us for
review. To send this to us please do the following:
1. Open the Main Lobby
2. Go to Help
3. Go to Log Files
4. Select "Save Log Files as ZIP..."
5. Save the file to your Desktop, you may have to navigate to the Desktop as
the default location is the PokerStars Settings Folder
6. Reply to this email
7. Click on Attach File (or similar option)
8. Select the ZIP file located in your Desktop or wherever you chose to save
the file
9. Click OK and send the email
Once we have received the above information we will take a more in-depth
review and provide a response.
Regards
大家可以試看看這樣做有沒有效
不過我自己是覺得這是PS發的罐頭回信
打個牌跟CPU RAM有很大關係嗎
我電腦也是這幾個月剛組的
乾脆把電腦桌上放了什麼擺設的圖也一併寄給PS好了
搞不好PS會說你放的東西影響磁場 所以才會斷線
--
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