已購買卻又扣錢? - PS
By Candice
at 2021-05-23T16:50
at 2021-05-23T16:50
Table of Contents
PS新手想請教各位前輩指教，
我想玩的FF7 Remake在遊戲庫的內容顯示是已購買的可以下載
https://imgur.com/300wZcq.jpg
但直接點這個下載的話，下來的會是日文版
我只好刪除遊戲，從...點進去商品資訊，選擇版本的地方
看到繁體中文版跟日英文版是分開的，兩者都是已購買
https://imgur.com/9hwB6ER.jpg
雖然顯示已購買，但點進去繁體中文版就會出現確定購買
https://imgur.com/iJF7Pzj.jpg
?????????
因為到處找了其他地方，也找不到換版本的位子，
所以我私自以為確定購買鍵它可以「聰明到」知道是已購買的玩家在點選
殊不知又扣款了一次
我實在不懂已購買為什麼又要人確定購買花錢
還是NT$1790對PS的定義是每一次點擊的費用
請問版上的前輩們
1. 正常來說究竟應該在哪裡換版本？
2. 這種重複收錢該如何向PS請求釐清商品重複收費？
十分感謝
--
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