在店裡一直換遊戲玩是不禮貌的嗎? - 桌遊

By William
at 2016-07-26T01:32
at 2016-07-26T01:32
Table of Contents
於是又回到桌遊店該不該教學的點?
這篇有點算雜感,所以可能離題的部分比較多,
但首先,從主題開始,
就個人的理解,
大概在2008後開的提供現場玩的桌遊店,
應該都是、或都曾是
「不收教學費,但可提供教學」。
然後這類桌遊店,
就一直被抓著「提供教學」四個字凹不完了。
有人認為這四個字表示
只要在時數內可以不限次數的要求教學、
有人認為只要我想學就算人數不符店員還是要教、
有人認為只要店裡有擺的店員就是要教……等等。
只要店員不能照著做,
那就是這間桌遊店店員不專業。
先岔題一下,
我想問什麼叫「桌遊店員的專業」?
我知道醫師、各種工程師、廚師等等,
都有各種領域等級的證照來證明他們具有「專業」,
啊桌遊店員哩?
是要取得或擁有什麼資格,才夠稱「專業」?
還是只要你被桌遊店錄取,
就自動視為取得「桌遊店員專業」?
又為什麼消費者稱呼他們「店員」而非「師」?
我說這篇很雜,所以再岔題一下,
什麼叫「專業」?
這麼說好了,
從我畢業替代役在學校裡當教育役,
我就很清楚一件事:
不要聽在你的專業領域裡,
屬於非專業人士的人來跟你談專業。
他們不是要跟你談專業,
因為他們本來就不是這領域的專業;
他們對這領域的專業認知來自於想像,
而他們是要打著專業的旗子凹你,
給你一個專業的大帽子,
似乎在這領域你就該無所不能。
什麼意思?
以前做廣告曾經遇過某位客人,
拿著一個在解析度1024×768的13吋螢幕上,
開100%大小看約大頭貼大小的jpg檔,
說要放大出大圖,要貼滿一整面牆的。
我腦海瞬間出現的是「我要放大100倍!」
不知道現在還有多少人記得的廣告臺詞。
在我告知這圖不可能放大到如此大而不失真時,
對方只覺得「這不是你的專業嗎?怎麼會不可能?」
他們跟你講起你的專業,
絕對不是尊重你。
另外有位做卡片的客人,
當我依其「抽象」的描述排完版,
請他來看後,
他指著背景說「你覺得這顏色好看嗎?」
我也不是沒見過世面的人,
知道八成這麼說的人,
都是自己不喜歡這顏色想換,
所以也直接了當的講
「不然你想要什麼顏色我直接幫你換。」
「不知道耶,你不是專業嗎?」
我無語。
你已經質疑專業的選擇了不是嗎?
後來在接了多次這個客人「抽象」描述需求的案子,
得知這個客人喜歡紅色,
只要他對顏色有疑問,改成紅色就對了!
就算當下那個配色傷眼的要死。
他們跟你講起你的專業,
其實他們唯一需要的只有通靈專業。
再回到「桌遊店員的專業」,
我不曉得有多少人,
對著這個「專業」抱持著多少種微妙的想像。
但如果你從桌遊店員要教遊戲的角度來檢視,
你會發現其實桌遊店員跟那些要求教學的人,
唯一的差別只在「桌遊店員會自己看規則書」而已。
而我不太懂「看規則書」這種堪稱基本的要求,
是從何時開始能被稱呼為專業的。
再來,
既然要講得好像真的有那麼個桌遊店員的專業,
說真的,所謂授人以魚不如授人以漁,
老實說,我覺得最能表現桌遊店員教學專業的方式,
應該是丟規則書叫客人自己看,
那些部份看不懂再發問。
與其教你一款遊戲怎麼玩、
不如直接教你怎麼看遊戲規則書,
你說是吧?
再回到「提供教學」,
還記得前面提到一堆人揪著這點無限上綱的部份嗎?
當指出這些人是無限上綱乃至於有求必應時,
他們還會說「店家沒說不能這樣那就是可以這樣」。
我這邊把之前另篇文章底下的推文再表達一次。
很多時候店家沒加一堆但書限制,
是因為把消費者當作具常識跟同理心的正常人看待;
你不該把店家的「不設限」視為理所當然,
而應該去思考店家的「設限」意味什麼。
舉例來說,
如果某店家本來販賣的遊戲區並未張貼標語,
某天開始貼了一張「拆封視同購買」,
這意味什麼?
同時,如果店家因為不堪這些要求而開始設限,
吃虧的又是誰?
舉例來說,
如果店家開始限制「每組只能教三款遊戲」,
那就算整間店都是空的,
店員也可以不理你們想學第四款遊戲的要求。
這樣是店家吃虧還是消費者吃虧?
而另外有覺得店家做不到不如乾脆都不要附教學,
我只能說這樣當然一了百了,
但說真的,扣掉覺得好賺被騙進來的,
不少開桌遊店的老闆乃至於員工,
本身都是對這個領域抱有熱情的,
哪捨得為了幾個沒常識沒同理心的奧客,
放棄掉願意配合店家虛心求教的客人?
當然有人會說就規定不教,
等遇到真的可教也的孺子再教就好;
但只怕到時又變成
「不是說不教嗎怎麼都教那桌不教我們?
我們也付一樣的錢啊規定不教那就是都不要教嘛!」
的朽木客訴。
不過最後,
雖然該講回到結論,
不過我卻要跳到跟上述幾乎可說是無關的點。
在桌遊的領域裡,
規則書或卡片上的文字敘述,
「可」從一開始就是代表「具選擇性」的,
並不是一定要執行。
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Sent from JPTT on my Samsung SM-P355Y.
--
Tags:
桌遊
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