台灣公司貨(展碁)維修心得 - Switch
By Anthony
at 2017-12-07T15:06
at 2017-12-07T15:06
Table of Contents
前言: 文章代碼 #1Q9sfLh3
先感謝各位版友的回覆,最後還是打了電話去展碁,工程師聽完我敘述的狀況以後
認為我還是把機器帶來維修站比較好,於是就預約了時間 (我是去台北車站的展碁)
到了以後就填寫一下維修單,工程師就開始處理,我大概等了半小時
櫃台跟工程師非常客氣也很有耐心 (大好評)
當然外箱(保固卡在上面)跟發票是不可少的,我是盡量恢復原狀送去
裡面裝各部件的袋子我都有留,所以維修過程也沒碰到什麼困難
工程師研究一下以後,說他會換一台主機給我,我詢問是什麼原因會導致這樣
他說他也不是很清楚,但那個錯誤代碼老任有說必須回報原廠調查處理
換了一台主機後,也慢慢的協助我把存檔資料移轉到新主機
關於保固問題,工程師說,其實也沒什麼七天換貨,
就是哪個部件經檢測確定有問題就換全新品的那個部件,不是整盒都換新
以後也都是這樣,所以倒也不用趕著七天內去修
基本上因為這波公司貨賣得蠻好的,有問題要換貨的也不少,所以建議先打電話去,
看能不能約個時間比較不會等太久,不然就是要留機,因為待處理的好像很多
整體而言非常滿意展碁的服務品質,也希望新換回來的主機不要再當機王了 QQ
謝謝大家。
--
先感謝各位版友的回覆,最後還是打了電話去展碁,工程師聽完我敘述的狀況以後
認為我還是把機器帶來維修站比較好,於是就預約了時間 (我是去台北車站的展碁)
到了以後就填寫一下維修單,工程師就開始處理,我大概等了半小時
櫃台跟工程師非常客氣也很有耐心 (大好評)
當然外箱(保固卡在上面)跟發票是不可少的,我是盡量恢復原狀送去
裡面裝各部件的袋子我都有留,所以維修過程也沒碰到什麼困難
工程師研究一下以後,說他會換一台主機給我,我詢問是什麼原因會導致這樣
他說他也不是很清楚,但那個錯誤代碼老任有說必須回報原廠調查處理
換了一台主機後,也慢慢的協助我把存檔資料移轉到新主機
關於保固問題,工程師說,其實也沒什麼七天換貨,
就是哪個部件經檢測確定有問題就換全新品的那個部件,不是整盒都換新
以後也都是這樣,所以倒也不用趕著七天內去修
基本上因為這波公司貨賣得蠻好的,有問題要換貨的也不少,所以建議先打電話去,
看能不能約個時間比較不會等太久,不然就是要留機,因為待處理的好像很多
整體而言非常滿意展碁的服務品質,也希望新換回來的主機不要再當機王了 QQ
謝謝大家。
--
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