取貨再綁4片惹火玩家 老闆:我有先講 - Switch

By Susan
at 2020-07-05T19:00
at 2020-07-05T19:00
Table of Contents
https://tinyurl.com/y9ucdj49
https://youtu.be/4AA1WexemyA
Switch遊戲機推出後,幾乎一機難求,但銷售亂象也頻傳
宜蘭一位民眾,預購遊戲主機,付了訂金等取貨,沒想到一個月後,店家說得再綁4片遊戲片才能,但算下來得花近2萬塊,民眾難接受,控訴店家沒先告知
店家喊冤:說綁遊戲片的銷售手法很常見,消費者亂投訴。
投訴人張小姐:「當初業者沒有講好說要選片,就是要綁其他的遊戲,那你現在我來領貨時,你卻要我綁四片遊戲。」
張小姐實在錯愕,因為預購遊戲機時白紙黑字寫得很清楚,只要買主機還付了2000元訂金,沒想到一個月後取貨,卻被要求綁遊戲片。
投訴人張小姐,每一個人來買都是要綁片,可是我就跟老闆娘講說,但是你們當初跟我講的時候,是不需要綁片的。
店家:「我有口頭告知說 ,主機沒有賺錢 ,遊戲片是微薄小利。」
購買時有沒有先告知,雙方各說各話,不過張小姐算一算,主機加上四片遊戲片 ,包裹式賣法要花近2萬塊,讓他難以接受,提供取貨當天錄音,控訴店家明明就有承認疏失。
店家解釋預購時,張小姐還沒選遊戲片,所以取貨單上沒註明,但張小姐氣炸已經找消保會申訴,店家也不甘示弱堅持提告。
Switch遊戲機 一推出就爆紅,加上熱門遊戲片引發搶購潮。不過銷售手法也惹出不少爭議,像是常常把熱門主機或遊戲片,跟其他滯銷片綁著賣。
還有的會跟電視機、瓦斯爐綁在一起,也有的商家會超賣,供不應求導致玩家被砍單或加價才買的到,還有人遇過店家把遊戲廠商贈送的贈品用加價購賣給玩家。
電玩夯到一機難求,不肖賣家看準消費者急著購買的心理動歪腦筋,民眾購買時記得再三確認多比價。
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https://i.imgur.com/iKVhryi.jpg
https://i.imgur.com/P5trvcD.jpg
小肥出來打球
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Sent from JPTT on my iPhone
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