Terry Tsang:感謝大家出席公開諮詢會。 - 神魔之塔

By Mason
at 2020-06-09T23:29
at 2020-06-09T23:29
Table of Contents
情報來源網址:https://www.facebook.com/terry.tsang/posts/10157080875895918
Terry Tsang
18 分鐘
感謝不少神魔玩家出席今天在Discord的公開諮詢會,感謝你們對不同問題的分享及訴求。
今天,有不少玩家問我關於「後門」的問題,以下是我的看法。
這次事件中整個外掛封鎖及解鎖的過程我都有參與。過去送神魔周邊及神魔大大小小的活動
,我亦有參與。
想說過去很多玩家都有不同的問題找我親自幫忙,有些是我認識的、有些是我沒有認識的,
有部份我轉交客服幫忙,也有部份我是親自去幫忙。
有些玩家是重複去找我幫忙,我也有重複去提供幫忙。我亦有送禮給不同的玩家,有些認識
很久,有些認識不算深。
我亦有因為不同的情況去幫玩家轉綁定,協助玩家處理儲值的問題,我亦親自為誤鎖的玩家
解鎖。
同樣地,很多玩家會主動聯絡我,向我提供遊戲意見及互相交流,亦有很多玩家二話不說向
我及團隊提供不同的幫忙。
我沒有想過這是「後門」,當刻只是想盡快解決玩家的問題及聆聽玩家的意見,我亦鼓勵同
事做相同的事情。
我明白大家的感覺,我們的確有做得不理想的地方,亦確實沒有做到一視同仁,亦無意給你
們有「後門」的感覺。我知道 「單是道歉不能解決問題」,我們是真誠想處理問題及解決
問題,我們將會有一系列的措施,回應大家的訴求及意見。
--
https://i.imgur.com/6BpXu7s.jpg
https://i.imgur.com/YTjBSCT.jpg
--
Snow flakes in January Heart warm like February,
I wouldn't ordinarily March to the drum, play a fool like April
May the best sing in a June recital Power of the will, Julius and Augustus
Aw you know, it's just us In a new semester, back in September
boy, I wonder if you still remember -Nujabes feat. Shing02 - Luv(sic) Part 4
--
Terry Tsang
18 分鐘
感謝不少神魔玩家出席今天在Discord的公開諮詢會,感謝你們對不同問題的分享及訴求。
今天,有不少玩家問我關於「後門」的問題,以下是我的看法。
這次事件中整個外掛封鎖及解鎖的過程我都有參與。過去送神魔周邊及神魔大大小小的活動
,我亦有參與。
想說過去很多玩家都有不同的問題找我親自幫忙,有些是我認識的、有些是我沒有認識的,
有部份我轉交客服幫忙,也有部份我是親自去幫忙。
有些玩家是重複去找我幫忙,我也有重複去提供幫忙。我亦有送禮給不同的玩家,有些認識
很久,有些認識不算深。
我亦有因為不同的情況去幫玩家轉綁定,協助玩家處理儲值的問題,我亦親自為誤鎖的玩家
解鎖。
同樣地,很多玩家會主動聯絡我,向我提供遊戲意見及互相交流,亦有很多玩家二話不說向
我及團隊提供不同的幫忙。
我沒有想過這是「後門」,當刻只是想盡快解決玩家的問題及聆聽玩家的意見,我亦鼓勵同
事做相同的事情。
我明白大家的感覺,我們的確有做得不理想的地方,亦確實沒有做到一視同仁,亦無意給你
們有「後門」的感覺。我知道 「單是道歉不能解決問題」,我們是真誠想處理問題及解決
問題,我們將會有一系列的措施,回應大家的訴求及意見。
--
https://i.imgur.com/6BpXu7s.jpg


--
Snow flakes in January Heart warm like February,
I wouldn't ordinarily March to the drum, play a fool like April
May the best sing in a June recital Power of the will, Julius and Augustus
Aw you know, it's just us In a new semester, back in September
boy, I wonder if you still remember -Nujabes feat. Shing02 - Luv(sic) Part 4
--
Tags:
神魔之塔
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