Pokerstars 帳戶凍結 - 撲克牌

版上各位前輩新年快樂~
小弟是剛入池的新魚一隻
之前我玩PokerStars 都是用虛擬貨幣
前天元旦想說可以來試試真錢
因此用skrill儲值了200$

儲值後玩了一場紅利代碼Thirty送的幸運轉輪賽贏了之後
突然就被通知帳號被凍結了...

PokerStars 有寄mail來：

Your Stars Account has been temporarily frozen as part of a routine investigat
ion.

As part of our security procedures, we ask that you send us the following info
rmation:


1. a clear copy of your driver's license, front and back, or other photo ID; a
nd
2. a clear copy of your last utility bill (telephone, gas, water, or electric)
indicating your name, address and statement date.

而資料我也回信附上了
只是過了兩天都沒消息
帳號也還是凍結

想請問一下這是正常的程序嗎？
另外一般會凍結或審核多久呢？

好想打牌啊QQ

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