FGO停止MYCARD會員轉點功能 - 手遊
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By Kristin
at 2020-01-22T19:44
at 2020-01-22T19:44
Table of Contents
儲值取消 Mycard 轉點我可以接受
但是我很不爽緩衝期只有1天半
所以當天晚上 我就線上向消保會申訴
事件到今天處理完畢,來分享一下經過並順便送點給版上
12/30 線上申訴後,到1/10才收到公文
公文內容很制式化的請智冠在15天內妥適處理
1/14晚上 智冠客服有打電話過來,不過我沒接到
1/18晚上 我再度接到電話
我在電話中詢問為什麼時間間隔這麼短,智冠事先都不知道嗎?
客服沒有正面回答,只有告知取消轉點是廠商要求
而智冠願意把帳號內的點數 扣除活動的免費點數後
其餘轉換成對應的小萌卡
同意轉換後,會寄切結書到信箱
客服會通知最好能早點寄信,才能在過年前處理
切結書附上證件與簽名後,Email寄回客服
智冠處理後會發簡訊傳送小萌卡的帳密
這起申訴事件就算處理完成
我在1/19寄信後 到今天1/22 才處理完成
我現在身上有 1組120點 2組30點 要回送給版上
到今天23:59:59為止 猜我的帳號還剩下多少免費點數
範圍在101~500之間
一人限猜一次 重複推文只以第一次為主
取前三名數字最接近的以及時間越早的
我會寄站內信給得獎者
--
但是我很不爽緩衝期只有1天半
所以當天晚上 我就線上向消保會申訴
事件到今天處理完畢,來分享一下經過並順便送點給版上
12/30 線上申訴後,到1/10才收到公文
公文內容很制式化的請智冠在15天內妥適處理
1/14晚上 智冠客服有打電話過來,不過我沒接到
1/18晚上 我再度接到電話
我在電話中詢問為什麼時間間隔這麼短,智冠事先都不知道嗎?
客服沒有正面回答,只有告知取消轉點是廠商要求
而智冠願意把帳號內的點數 扣除活動的免費點數後
其餘轉換成對應的小萌卡
同意轉換後,會寄切結書到信箱
客服會通知最好能早點寄信,才能在過年前處理
切結書附上證件與簽名後,Email寄回客服
智冠處理後會發簡訊傳送小萌卡的帳密
這起申訴事件就算處理完成
我在1/19寄信後 到今天1/22 才處理完成
我現在身上有 1組120點 2組30點 要回送給版上
到今天23:59:59為止 猜我的帳號還剩下多少免費點數
範圍在101~500之間
一人限猜一次 重複推文只以第一次為主
取前三名數字最接近的以及時間越早的
我會寄站內信給得獎者
--
Tags:
手遊
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By Franklin
at 2020-08-04T04:55
at 2020-08-04T04:55
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By Rebecca
at 2020-08-07T06:48
at 2020-08-07T06:48
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By Steve
at 2020-08-12T04:47
at 2020-08-12T04:47
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By Ina
at 2020-08-12T20:12
at 2020-08-12T20:12
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By Frederica
at 2020-08-17T15:28
at 2020-08-17T15:28
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By Blanche
at 2020-08-17T21:55
at 2020-08-17T21:55
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By Todd Johnson
at 2020-08-21T20:54
at 2020-08-21T20:54
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By Anthony
at 2020-08-24T23:40
at 2020-08-24T23:40
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at 2020-08-25T16:23
at 2020-08-25T16:23
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By Gilbert
at 2020-08-27T11:22
at 2020-08-27T11:22
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By Carol
at 2020-08-30T09:00
at 2020-08-30T09:00
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By Hardy
at 2020-08-30T15:22
at 2020-08-30T15:22
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By Rosalind
at 2020-08-31T00:16
at 2020-08-31T00:16
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By Connor
at 2020-08-31T07:50
at 2020-08-31T07:50
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By Joseph
at 2020-09-04T20:37
at 2020-09-04T20:37
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By Gilbert
at 2020-09-09T16:26
at 2020-09-09T16:26
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By Cara
at 2020-09-11T19:52
at 2020-09-11T19:52
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By Caitlin
at 2020-09-14T18:06
at 2020-09-14T18:06
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By Elma
at 2020-09-19T11:51
at 2020-09-19T11:51
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By Faithe
at 2020-09-20T23:11
at 2020-09-20T23:11
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By Ingrid
at 2020-09-21T09:41
at 2020-09-21T09:41
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at 2020-09-26T00:17
at 2020-09-26T00:17
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By Skylar Davis
at 2020-09-27T09:06
at 2020-09-27T09:06
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By Leila
at 2020-09-30T20:14
at 2020-09-30T20:14
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By Cara
at 2020-10-03T20:22
at 2020-10-03T20:22
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By Ingrid
at 2020-10-05T02:00
at 2020-10-05T02:00
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By Linda
at 2020-10-07T08:45
at 2020-10-07T08:45
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By Frederic
at 2020-10-09T00:49
at 2020-10-09T00:49
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By Tom
at 2020-10-11T03:40
at 2020-10-11T03:40
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By Oliver
at 2020-10-13T17:38
at 2020-10-13T17:38
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By Freda
at 2020-10-15T05:53
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By Robert
at 2020-10-17T20:14
at 2020-10-17T20:14
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at 2020-10-20T11:58
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at 2020-10-21T17:21
at 2020-10-21T17:21
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By Edward Lewis
at 2020-10-23T09:24
at 2020-10-23T09:24
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By Brianna
at 2020-10-23T19:21
at 2020-10-23T19:21
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By George
at 2020-10-28T08:48
at 2020-10-28T08:48
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By Anonymous
at 2020-11-02T07:23
at 2020-11-02T07:23
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By Elma
at 2020-11-05T01:07
at 2020-11-05T01:07
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By Charlie
at 2020-11-05T14:04
at 2020-11-05T14:04
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By Oscar
at 2020-11-08T07:04
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By Skylar DavisLinda
at 2020-11-09T19:23
at 2020-11-09T19:23
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By Regina
at 2020-11-14T01:49
at 2020-11-14T01:49
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By Faithe
at 2020-11-14T14:27
at 2020-11-14T14:27
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