今天早上看到來信告知退款成功
我寫的問題呈現重點在
1.我是分批下單購買(先買GOTY再買季票)
2.我在擁有GOTY時,照樣可以正常買季票(這是我認為的問題重點)
3.我要退費
處理時間4天,中間客服沒再多詢問甚麼事情就直接退費
我中間有催促一次(擔心購買超過7天過無法受理)
下面是客服原文:
Hello xxx
Thank you for contacting Steam Support.
We apologize for the delay.
The Season Pass has been removed from the account and a credit has
been applied to your Steam Wallet. The credit can be used for
future Steam purchases.
Your current Steam Wallet balance is displayed in the top right
hand corner of the Steam client window next to "[Your username]'s
Account".
Please note in the future that Steam purchases, per the Steam
Subscriber Agreement, are not refundable - this store credit was
issued as a customer service gesture.
以上,供各位版友參考
※ 引述《MiyaKami (米漢堡)》之銘言：
: 大家好,大叔這兩天遇到一個問題
: 我買了Borderlands 2的年度版,隔天又買了季票
: 今天在玩遊戲時發現怎麼沒多新內容(在可下載內容部分沒多東西)
: 就上論壇看到有人詳細的列出內容比較,才知道年度版已包含季票內容
: 目前已寫信給客服要退季票
: 想問一下版上是否有人類似狀況退款成功的?
--
All Comments