1.特定船隻機率更高 本來就是長年的慣例
2.不爽聖誕箱的12/13前可全額退款
https://forum.worldofwarships.com/topic/230805-santa-crates/
Commanders,
We've received a lot of questions and comments regarding 2020 Santa Containers,
and we would like to clarify the situation.
As some of you noticed, certain ships in the containers have much higher drop
rates than others. Santa Containers have worked like this since the very
beginning, and until 2018 we even mentioned that peculiarity in the items
description. After 2018 it was not present in the description anymore, as it
was deemed excessive to the already detailed description.
We're sorry that some of you are left disappointed by the Santa Containers this
year. We know this is something that a lot of our players look forward to and
the last thing we want is to see you upset approaching holiday season. Thus, we
will do the following:
We will work on improving the next Santa event with the feedback and
concerns you voiced.
Until Sunday, Dec 13, any player is eligible for a one-time refund request
for the Santa Crates they purchased. Please refer to Customer Support if you
would like to have a refund, and please note, in order to prevent longer queue
times, all purchases you want to refund should be in one request. The refunds
will be handled according to the normal procedure – the goods from the
containers should still be on your account, otherwise, Customer Support will
have to do a roll-back to restore them and process the refund.
Regardless of whether you were considering Santa Containers at all, we hope you
will enjoy all of the holiday activities and gifts this year – stay tuned for
more news on the upcoming celebration.
Thank you, good luck, and fair seas.
World of Warships team
--
2.不爽聖誕箱的12/13前可全額退款
https://forum.worldofwarships.com/topic/230805-santa-crates/
Commanders,
We've received a lot of questions and comments regarding 2020 Santa Containers,
and we would like to clarify the situation.
As some of you noticed, certain ships in the containers have much higher drop
rates than others. Santa Containers have worked like this since the very
beginning, and until 2018 we even mentioned that peculiarity in the items
description. After 2018 it was not present in the description anymore, as it
was deemed excessive to the already detailed description.
We're sorry that some of you are left disappointed by the Santa Containers this
year. We know this is something that a lot of our players look forward to and
the last thing we want is to see you upset approaching holiday season. Thus, we
will do the following:
We will work on improving the next Santa event with the feedback and
concerns you voiced.
Until Sunday, Dec 13, any player is eligible for a one-time refund request
for the Santa Crates they purchased. Please refer to Customer Support if you
would like to have a refund, and please note, in order to prevent longer queue
times, all purchases you want to refund should be in one request. The refunds
will be handled according to the normal procedure – the goods from the
containers should still be on your account, otherwise, Customer Support will
have to do a roll-back to restore them and process the refund.
Regardless of whether you were considering Santa Containers at all, we hope you
will enjoy all of the holiday activities and gifts this year – stay tuned for
more news on the upcoming celebration.
Thank you, good luck, and fair seas.
World of Warships team
--
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